Effective date: February 22, 2024

Thank you for shopping at Artpoint (www.artpointgift.com). We strive to ensure your satisfaction with every purchase you make. Please read this policy carefully. This is the Return Policy of Artpoint.

*Customized and Personalized Products*

We specialize in customized and personalized gift products, tailored specifically to your preferences. Due to the personalized nature of our items, we do not accept returns or exchanges unless the product arrives damaged or defective.

*Damaged or Defective Products*

In the unlikely event that you receive a damaged or defective product, please contact us within 7 days of receiving your order at artpointgifts@gmail.com or by calling us at +918180884343. We may request photo evidence of the damage or defect to assess the situation. Depending on the circumstances, we may offer a replacement or store credit.

*Non-Delivery of Products*

If you do not receive your order within the estimated delivery time, please contact us immediately. We will investigate the matter promptly and take appropriate action to ensure your satisfaction.

*Contact Us*

If you have any questions about our Return Policy, please contact us:

By email: artpointgifts@gmail.com
By phone: +918180884343

*Changes to This Return Policy*

We reserve the right, at our sole discretion, to update, change, or replace any part of this Return Policy by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to this Return Policy constitutes acceptance of those changes.