Effective date: February 22, 2024

At Artpoint, we specialize in customized and personalized gift products. As such, once an order is placed and processed, cancellations are generally not available. We dedicate our efforts and resources to promptly begin production on personalized items to ensure timely delivery to our customers.

Please note the following regarding our cancellation policy:

1. *No Cancellation*: Due to the nature of our business and the personalized nature of our products, we do not offer cancellations once an order has been placed. This policy is in place to maintain efficiency in our production process and ensure that orders are fulfilled accurately and promptly.

2. *Exceptions*: In rare cases of extenuating circumstances or technical errors, we may consider cancellation requests on a case-by-case basis. However, such exceptions are not guaranteed and are subject to review by our team.

3. *Order Verification*: We encourage customers to review their orders carefully before submitting them to ensure accuracy in customization details, shipping addresses, and other pertinent information. Once an order is submitted, changes or cancellations may not be possible.

4. *Refunds and Returns*: As cancellations are generally not available, refunds and returns are also not typically applicable to our personalized products. However, if you believe there is an issue with the quality or accuracy of your order upon receipt, please contact us promptly to discuss potential solutions.

5. *Contact Us*: If you have any questions or concerns about our cancellation policy, please feel free to reach out to us:

– Email: artpointgifts@gmail.com
– Phone: +918180884343

We appreciate your understanding of our cancellation policy as we strive to provide high-quality customized products and exceptional service to our valued customers.